Returns Policy

 

WHAT HAPPENS IF THE PRODUCT I ORDERED ISN'T AS I EXPECTED?

If the product is not what you originally ordered in your purchase order, we will happily replace the product with what you want and cover the shipping charges. It is important the incorrect product is returned within a 10 day period, calculated from the receipt of goods date. It is important to note we do not exchange or refund on ‘change of mind.'

WHAT DO I DO IF MY PRODUCTS ARE DAMAGED ON ARRIVAL?

You can return your damaged product and we can replace it for you free of charge.

Please note; in this case, all shipping charges are covered by MOR. Simply contact MOR on [email protected] or call us on Tel: + 61 3 9600 4599 during office hours, Monday to Friday 8.30am - 5.00pm (AEST) and ask for Website Customer Service. From there you will be sent a Returns Authorisation form that you will be required to complete and return to us with your online receipt and invoice along with the damaged product(s). Important Note: For privacy and security reasons, MOR does not store credit card information - you must include this information on the MOR Returns Form to receive your refund.

If you still have further questions please don't hesitate to contact MOR on [email protected] or call us on Tel: + 61 3 9600 4599 and ask for Website Customer Service.

  • 以共享经济推进公共服务均等化 2019-02-18
  • 逛博物馆 淳化大鼎的身世之谜:是何方显贵之物? 2019-02-18
  • 园博会三大展馆亮点纷呈 2019-02-18
  • 回复@海之宁:所以那时候跟着混的人很多!反正又不是自己的,搞好了也没啥好处,搞砸了也不会挨罚…… 2019-02-18
  • 【海峡论坛】闫小培:民进党阻挡不了民心 2019-02-17
  • 中国银行业新媒体5月排行榜 2019-02-17
  • 帕巴拉·格列朗杰简历 2019-02-16
  • 机构投资者应合理审慎报价 2019-02-16
  • 人民网评:从青年习近平身上汲取榜样力量 2019-02-16
  • 军报评论:加快发展现代军事科学 2019-02-16
  • 人民日报:人人都是环境 人人都是形象 2019-02-15
  • 传说中的自由飞“翔” 当厕所被狂风吹上天 2019-02-15
  • 信心持续攀升 预期比较乐观 2019-02-15
  • 出海记|机票、奖杯、小龙虾…… “中国狂热”席卷世界杯} 2019-02-14
  • 不断的烧钱和融资 共享单车这门“生意”将走到哪里 2019-02-14
  • 692| 359| 329| 617| 142| 649| 731| 805| 578| 899|